Shopping Information
1. What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and other popular payment gateways to ensure a seamless transaction experience.
2. Do you offer free shipping?
Yes, we offer free shipping on orders above £300. For orders below this amount, a standard shipping fee will apply.
4. Do you ship internationally?
Yes, we ship internationally to most countries. Shipping charges and delivery times may vary based on the destination.
Payment Information
5. Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment details. Your information is always kept confidential and secure.
6. Can I cancel my order?
Orders can be canceled within 24 hours of placement. Please contact our support team to initiate a cancellation request.
7. What currencies do you accept?
We accept payments in only GBP £
Order Returns
8. What is your return policy?
Items can be returned within 14 days of receipt, provided they are in their original condition. Refunds will be processed within 7 business days.
9. Do you charge for return shipping?
Yes, return shipping charges are borne by the customer. However, if the return is due to a defective or incorrect item, we will cover the return shipping cost.
10. Can I exchange an item?
Exchanges are allowed for items of the same value or higher. Please contact our support team to process an exchange request.
