All orders are processed and shipped via reliable courier services, ensuring your items arrive in perfect condition.
We offer free shipping on orders above $250 within select regions.
Orders are typically processed within 1-3 business days after confirmation, excluding weekends and public holidays.
All shipments are tracked, and a tracking number will be provided once your order is dispatched.
Delivery times vary depending on your location:
Note: Additional charges may apply for deliveries to remote areas or oversized items like curtains and blinds.
We strive for 100% customer satisfaction and offer a hassle-free return policy for eligible items.
Returns must be initiated within 14 days from the date of delivery. Items must be unused, undamaged, and returned in their original packaging.
Non-Refundable Items: Customized products (e.g., made-to-measure blinds or curtains), sale items, and gift cards are non-refundable.
Refunds are processed back to the original form of payment within 7-10 business days after the returned item is inspected.
Shipping fees for the original purchase and return shipping charges are non-refundable unless the return is due to a defect or error on our part.
To initiate a return, please contact our customer service team at support@crystalinteriors.com.
Our dedicated customer support team is here to assist you with any queries or concerns.
Email: support@crystalinteriors.com
Phone: +1 (800) 123-4567
Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT).